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Order Intake & Customer Service

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Job Type

Full-Time & Part-Time

About the Role

Working directly with our customers to create and process shipments as well as order intake/processing.
Point of contact for our customer credit and invoice accounts.
Responsible for Running Statements
Responsible for reviewing customer accounts and interrupting financial statements
Responsible for account balance follow-up and sending online payment links.
Able to work on Team or Individually.
Direct Interaction with customers on orders.
Some early evening and Saturday hours. Closed Sundays.
Entry Level Position . Advancement within our growing Company possible.
Job Type: Full-time or Part-time
Benefits:
Employee discount
Schedule:
Monday to Friday (Some Saturdays)
Morning to Evening (9 AM - 6:30 PM)
This Job Is Ideal for Someone Who Is:
Dependable -- more reliable than spontaneous
Adaptable/flexible -- enjoys doing work that requires frequent shifts in direction
High stress tolerance -- thrives in a high-pressure environment​

Requirements

  • High School Diploma (Required)

  • Windows Computer System Knowledge (Required)Proficient in Excel (Preferred)

  • Basic Knowledge of Adobe Suite (Preferred)

  • Basic Knowledge of QuickBooks (Preferred)

About the Company

Since founded on April 4, 2004, GPB has provided the High Country of NC with high quality products and the best customer service at competitive prices. We strive to work together as a team to provide our customer a top quality experience.

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